Powtoon.com Reviews
Powtoon.com Customer Reviews (4)
- Most recent
- Oldest
Powtoon.com Customer’s Q&A
Powtoon.com FAQs
About Powtoon.com Payment Method?
Powtoon.com offers multiple payment methods for its subscription plans. Customers can pay using credit cards, including Mastercard, Visa, and American Express. Additionally, bank transfers are also accepted. However, it's important to note that there is a USD 30 fee for a wire transfer. Unfortunately, debit cards are not accepted for making payments. If customers wish to suggest a payment method that is currently not available, they are encouraged to contact the Customer Support Team.
Powtoon.com Return Policy?
Powtoon.com has a 14-day money-back guarantee. Customers can request a full refund if they cancel their subscription plan within 14 days of purchase or renewal, under certain circumstances. However, if a customer has exported or published a Powtoon during the 14-day period, a refund cannot be issued. Similarly, if a customer has created a Powtoon over 3 minutes in length, but has not exported or published it, a refund cannot be issued. To request a refund, customers are advised to contact the Customer Support Team.
Regarding the shipping policy, Powtoon does not seem to have a traditional shipping policy as it is a digital service. Once a Powtoon is ready to be downloaded, an email is sent to the customer. If the Powtoon contains live video, the export process may take a bit longer. For any issues, customers are advised to contact the Customer Support Team.
About Powtoon.com Popular Products and Services?
Powtoon is a leading video and visual communication platform launched in 2012. Its mission is to empower individuals, teams, and companies to achieve measurable results by transforming communications into visual experiences that get their audience to care, connect, and act. Powtoon adds a spark of awesomeness to everyday communications, turning content into substance people really want to watch and engage with.
Powtoon offers a variety of services including the creation of animated videos, whiteboard videos, presentations, screen recordings, video ads, and social media content. It also provides branded characters and GIFs. Powtoon gives users the freedom to create professional and easy to customize videos that their audience will love.
Powtoon is used by over 30 million people across the world, including 96 percent of all Fortune 500 companies, Ivy League universities, and leading SMBs. It integrates several apps and services, such as YouTube, Facebook, Vimeo, Slideshare, Hubspot, and Wistia. Powtoon is free to try, and offers access to a variety of individual plans, as well as an Enterprise solution.
About Powtoon.com Prices and Cost?
Powtoon offers several plans to cater to different needs. The Free Plan provides access to free content only and includes 100 MB of storage. The Lite Plan costs $18.85 per month or $180 billed annually, and it includes 2GB of storage, up to 10 minutes of video length, and 5 premium exports per month. The Professional Plan costs $48.80 per month or $480 billed annually, and it includes 10GB of storage, up to 20 minutes of video length, and unlimited premium exports. The Business Plan costs $125 per month or $1500 billed annually, and it includes 100GB of storage, up to 30 minutes of video length, and additional features like full character customization, text to speech, and 3rd-party reseller rights. All paid plans include Powtoon branding removal, full HD video (1080p), full privacy control, commercial rights, and 24/7 priority support.